John L. Sorensen, Chairman of the Board of Directors.
John's number one priority is excellence in patient care. He leads with a highly focused emphasis on the day-to-day delivery of a vast array of high quality, compassion centered, patient services. John began long term care service as a teenager in the late 70s and early 1980s caring for and observing patients in the traditional long term care 'convalescent hospital' setting, including 'end of life' and hospice. After graduating from BYU, he worked for a brief period at Wells Fargo Bank in retail banking and lending. In 1989, he became an Administrator in Training, and then operated a skilled nursing facility for the next six years. During those six years, John was taught and carefully trained by sophisticated, "ahead of their time," post-acute care and sub-acute care physicians who purposely chose the less expensive SNF setting, rather than the expensive acute care model for their patients short term health care recovery processes. Specifically, John was physician guided in the early 1990s via a concentrated emphasis on post-acute orthopedic, vascular and cardiac care. Multiple Geriatrician MDs served side by side with him, part time, on a daily basis.
In 1995, John was given the opportunity to oversee several facilities and implement the SNF post-acute rehab model in multiple locations. In 1996, he became Vice President of North American Health Care, Inc., and in 1998, President and CEO of North American Health Care, Inc. With the introduction of the CMS Five Star rating system in 2009, he thrilled at the opportunity to immediately identify what each facility's customers were already experiencing for years: a truly caring and sophisticated delivery of patient services. Prior to the CMS Five star rating, North American Health Care, Inc. and its affiliated client facilities longed for a sophisticated government agency to clarify such excellence. When the day finally arrived, it was a time of celebration. Five Star service and care is our number one focus!